LinuxBBQ

we as a company deliver websites that utilise modern
techniques and are designed to work with what we normally would perceive an
industry standard

Oh my.... i almost burst out my coffee laughing when i read that... what an ass.
hey i like your rants, it's all both nostalgic and amusing to me. :)

Yeah, no worry, they are quite entertaining for me as a reader. :)

account holder wrote:I am sure $HOST can provide you with what you require. It will however, cost
more than what we currently pay - which is nothing. We have had the benefit of
a free hosting service since we set up our original web site so they are not
holding you up. The arrangement we have enjoyed for all these years is what is
holding you up. It is understandable that $HOST might now want some payment
for hosting a more sophisticated web site.

Even the account holder is getting in on it. :)

just for kicks: kindstudio.co.uk

Wow, you have to deal with some assholes.

^ welcome to customer support :)
Now you see why I don't answer much in the support here?
Well, between that, being out of my depth and Bacon answering everything :)

Can be annoying the other way too, we have some really nice customers and it is actually a little painfull to tell them bad news or 'can't have that'

swanky mac using devs wrote:After discussing the situation with $client, they've decided to use a different
hosting service and registrar for their new site.

Good, now fuck off you freeloaders.

win/win

yup, won the battle, but the war keeps on chyurnin' proud wuxxie keeps on tyurnin'

Customer: I can't use my Samsung blabla, Android blabla with this Debian you installed
Me: [sudo apt-get install gvfs-backends / reboot / plug the phone / Thunar is happy]
Customer: how come I don't have to do that on Windows? [such a classic question...]
Me: well, you don't have to do a lot of things with Windows, such as using it [smiling]
Customer: [...]

Thing is: I don't do much support anymore, because I just got tired of getting angry for few bucks. Not worth it, at least not enough to tolerate some customers.

^ "do you think Japanese people come to Italy (or anywhere that isn't Japan) and wonder why the toilets don't wipe their asses for them."

Hahaha!! Never had a Japanese toilet wipe my ass but wash it - yes. I had a toilet in my apartment in Yokohama that had a seat that warmed before you sat down on it at night, sprayed like a bidet that washed your ass, blew warm air to dry and played music while you crapped. The shower also had a seat with backrest that had multiple jets for back massaging.

BTW, love your rant, especially

Wux wrote: Why don't you run the whole fucking thing on your macbook air, wiping the latte out of your trimmed fashion beard, sitting in a brixton wank bar you cunts?
There is also the industry standard of designing FOR your platform, you shiny motherfuckers.

^ thanks - that's what I was getting at with the toilet.
I actually put a slightly sanitised version of that in a recent internal work email, in regards to the same people...

^:)) love your irony.

This is getting really amusing.

Changing email password, it's a tricky one, without a secondary email, how can you change the pass, the mail will not be accessible?
well you tell them the pass then ask that they have it, then you change the pass to the previously given pass?
easy eh?

Wating for confirmation they have the password, so I can change it

why isn't my password working, did I try too soon?

Yes lady you did.

on the tail of that, a separate ticket, where they wanted to make :

MSoft ceased supporting Office 2007 some time ago. Can't find the reference
on the web either.

I know how to set up an email account in Outlook. I do not understand the
content I need to enter.
e.g. Under User Information: Your name, email address;
Under Server Information: Account type: should this be http?
Http web service provider: should this be Other?
Server URL: ???

Well, I think you answered the first question there in your first statement, mate

same guy wrote:I have created an account of some sort but certainly not the correct one.
Can't understand what passwords, settings etc. It's all far too complicated
for me. The only solution would be for you to telephone me.

Shoot when I get that old/incapable, please :)

^ Tim works at your company?

haha, no!, but I bet he has an account somewhere, annoying the hell out of some poor tech :)

Actually got to do a fun forensic this morning:

some poor fuckers WP (you guessed!) site was a redwall of shame this morning, compromised by this lovely flaw:
https://blog.sucuri.net/2014/09/slider- ... oited.html
which leads to some crap being injected into every .js file.
Solution?
Restore from backups, happily this guy has backups.
oh change the mysql password too, as they have already read the conf.

If you have a site, anywhere that you care a little about, backup the fuck out of it!
For luck this site (the whole / with a few --excludes actually) is backed up daily (including mysqldumps pulled at midnight) that whole backup is then off-sited to my RPi, daily.